Dear Amazon
We have deeply recognized our mistake of cased utility patent and trademark infringement, have deleted all the infringement listings and adopt the actively actions to addres our issue, with a detailed POA to set up more practical and detailed measure we will conduct strictly toprevent further similar violation.
Respectful Amazon Officials.
Our account is suspended for the listings we once created involyed in utility patent and trademark infringement. We have deleted all infringedlistings, and destroyed them permanently, we promise we will NEVER sell them again.
Infringement type: trademark
Related ASINS mentioned in the warning letter:
ASIN: B089YRM659
Infringement content: We now fuly understand that we used brand "Weed Snatcher"in titled, on products and on detail paee while we did notgain authorization ftom the right owner, causing consumers to think our products are branded and causing the happening of countereiinfringement.
Infringement type: utility patent
Related ASINS mentioned in the warning letter:ASIN: B08JG44SO5.B0JCN48TN, B08JCC6WCT B08JFZ8OR1,BO8JCKBBTW B08JGTW2KP BO8JCY33BW, BOSJLN6PDN
Patent number: 10531,749 & 9504892
Rieht owners?information:
eggmazing.treemendxxx@gmail.com
Michael Zingale
mzingxxx@stetinalaw.com
Infringement content: We now fully understand that we copied the utility patent with no: 10.531,749 & 9.504,892 and applied them to ourprodncts without any authorzation.
To sum un the root causes of our infringement.
1.Our team has lacked of a deep understanding of copyright and design patent. When we chose to sell such boots products on Amazon, weconcentrated on which suppliers provided the best quality and price of the products.We did not take into consideration that the products might not be100% legal and non-copyright infringing, We did not realize that this was a legitimate concem in these kinds of products. We saw that other sellerson Amazon were selling these products with success, and we therefore assumed that we should be able to do the same thing without issue
2.Without full research into Amazon copyright and desigu patent policy, Amazon intellectual property right policy, Amazon Policies andAgreements, we directly listed these ASINS, sourced and started selling related products on Amazon, then immediately, caused unquestionableimnfringement on the rights ownerscopyright. Because the above ASINS directly use of the rights owners' text and images that are fully protected byintellectual property right law and by Amazon policies, and the related products we sourced and sold are verified copyright infringement. All sellersare required to respect intellectual property right of any third party, intentional or unintentional infringement shall be regarded as a serious violatioror crime. We deeply know we made the serious mistake.Deeply sorry we lacked full cognition on Amazon seling policies, especially Amazoncopyright. Now we must take full responsibility for this severe infringement.
3.Sales was over-emphasized while other management issues overlooked.We previously focus too much on product sales, but failed to consider fundamental issues that might afect the account profoundly: to fully leammaster and comply with Amazon policies and rules. This incident is a valuable lesson for us. We completely understood that we should accept andremember Amazon intellectual property polices, Amazon seler's code of conduc, Amazon seller bans, mazon conditional guides and their trainingetc.We shall include more items in our training module and make everyone responsible for their actions The lacking of professional knowledge andnegligence in checking the inforation from JPO/WIPO/Google Image before creating ASINS lead to the loss of inyolyed party and lead to the closure of account. We will definitely make this our priority in the training sessions later on.
4.We failed to make careful investigation to supplier and products before we purchased itemis to sell on Amazon.We did not have perfect Supplier selection mechanism that is our faul. We were looking for suppliers on China's wholesale procurement platform688. Our supplier promised us that all of these items could be sold, we trust him too much, but failed to check and confirm if they're the right owneror authorizaed to used the copyrighted materals. What's worsc, our purchasing staff did not know this kind of product would raise copyrighinfringement and failed to consider of the copyright points. It's mainly our fault that we failed to build up the thorough supplier and producexamination for our purchasing procedure. With eyes blinded by the interests, we negligently believe that the products were legal for selling undeauthorization. and did not make deep survey on them. f we understand the relevant policies of the Amazon platfom, I think we will ask the suppliefor relevant qualification and authority documents from the beginning, at least we can be aware of this problem.
Please refer to below for the information of the supplier:
Suppliername:四川省xx贸易有限公司(Sichuan provinceLvshan Trading Co.Ltd)
Contact: Zhuang DaochunMobile:+8613881783xxx
Address:43 Jinhang Street, Jinhang Road, Jinhua Town, Chengdu
Website: http://tete.go2.cn/
We are going to choose suppliers more trictly. As a seller on Amazon, we wish to offer the best quality products as well as service for customers, weare responsible for each product we sell and services we provide for our customers. So we are going to be selective with our business partners whoare curently supplying products for us. We are going to keep our strict quality and eficiency demand on item quality, and we immediately cease our cooperation at all costs with any supplier who fails to guarantee product quality.
5.We failed to check the listings strictly as per Amazon ASIN creation policy and Product detail page rules.Besides our products the produet image also was provided by this supplier. As some of the suppliers will provide pictures, we can use them directly,and we think those pictures are all taken by the supplier's shooting team.
6.
We now know that Copyright is a type of intellectual property that gives its owner the exclusive right to make copies of a creative work, usually for aimited time. The creative work may be in a literary, artistic, educational, or musical fom. But we were really not intentional. A copyright protectsoriginal works of authorship, such as videos, movies, songs, books, musicals, video games, paintings, ete. Generaly, copyright law is meant toincentivize the creation of original works of authorship for the benefit of the public. To receive copyright protection, a work of authorship must becreated by an author, and must have some amount of creativity.
We really did not intentionally violate any party's intellectual property right. We had no idea when we uploaded these items. We simply thought thecould sell well at that moment.
Great details on actions we have taken to resolve copvricht issues
1.We stopped seling all products and checked al listings after receiving the notifieation mail, and we are now deleted involved listings in ouraccount that are against copyright and design patent rules.When we received your waring letter, we deleted the infringing ASINs mentioned in the leter as soon as possible. We have also delcted lists ofsuspected copyright, desiga patent or intellectual property infringements to prevent unnecessary erors from happening again. Hope you can see our repentance.We have conducted a systematic inspection and then removed all the infringing or suspected infringing listings in our accountDeleted asins as below:
B089YRM659, B8JG44S05, B08JCN48IN, B8JCCWCT B8JFZ8OR1 BO8JCKBBTW, B08JGTW2KP B08JCY33BW, BO8JLN6PDN
Notice that not only the listings mentioned above but also all the listings listed in Received intellectual Property Complaints were already beercleaned up to avoid similar violations in the future. And we promise that we will not sell these infringing products and similar products in the futureWe will and we must carefully investigate and make sure no products infringed for any enforced intelletual property right including copyright.Weshall never list an item that is currently being protected with intellectually property right. Please be assure that we will take all the photo by our-sefin our listing.This will prevent further misleading complain to these products.
2.Cleared up allinfringing listings in our manage inventory on 12 June, 2022. We have removed all related listings from amazon as soon as wereceived the infringement notice. With regards to the inventory of the ASIN: BO9VXVWFHT. BO9VYLHZ1W. BO9VYKF6HD BO9VYM8N3DBO9VYL2DSS.BO9VYM6CM. B09NPSL92, BO9VT4N649. B09VT4HY9C. BO9VGYS9N,we have pemanently deleted the listings andsubmitted a request to dispose directly. We beg for your understanding that there is no FBA inventory yet for these products. We promise that we willnot sell these products or other similar products in the future.
3.We have contacted with ROs to show our apology.We are stil trying to get in touch with right owners, respectively in the message ,we sincerely apologized for the issue and we promised to take fullresponsibility for this infringement, and we will be rather willing and eager to compensate and pay whatever cost to pay for this infringement on thecomplaint'copyright.And as soon as we receive a response from the complaint, we will immediately make such compensation payment vtia themethod indicated/directed by the complainant.
In the message we sincerely apologized for this infringement caused by us and we volunteered to pay whatever costs for the infringement and harmcaused to them. But maybe it's because we are too unremarkable a seller to waste time for, However our email was not replied. We sincerely beg foramazon's understanding and we feel greatly obliged to make up for this issue and take our full responsibility for the consequence. We will keeptrying to get in touch with the rights owner to make a compensation for all the loss!
4.Organize emergency meetings from 10 June to 13 June to discuss main issue in our account and implement corrective and preventiveresolution during our account deactivation period.
After receiving the first notification, we have the emergency meeting to discuss the issue. We went further into our mistake and taked about how tobe a qualifed seller on Amazon. All our team members atended the meetings, and we had a thorough and complete discussion of our mistake.Wehave also come up with a set of specific measures and related responsible staff to prevent similar mistake.
Meeting summarv:
(1)The purchasing department had a deep remorse for their carelessness. They are so absorbed by the interests and benefits that they forget to verifthe authenticity of the goods.Before seling our products, what we should do is to find a regular and real purchasing channel and firmly resist faktand inferior commodities.For suppliers whose reliability we cannot ensure, the purchasing department must conduct market research on theiproduct and reputation feedback.
(2)The listing department were wared that they shouldn't edit our products randomly they must carefully recheck and reconfim the raw matenaproducts and our product details page. If there are others' copyright and design patent on our produet details they should confirm that our product;are certified under that copyright and design patent.We have arranged for experts to instruct our editomal stafon how to search for copyright antdesign patent registered in the USPTO.At the same time, it will greatly improve work efficiency.
(3)Our company has also dispatched two supervisors to monitor the daily work of staffs in editorial department. Editing work of product detail pageis critical to product sales. Therefore, these two supervisors have to carefully check whether the texts/mages products infringe others' copyright anddesien patent by inquiring about the source of those texts/pictures/products
(4) We must check the details page information regularly. The listing manager has been appointed as the specialist who takes charpe of regularrechecking all listings in our seller account. The listing specialist has to recheck the information of our listings from every aspect, includingrechecking the titles. bullet points. mages and detail pages every week. Every day the specialist must check ten listings at random to remind ouilisting staff to pay much attention to information of listings for avoiding IP infringement, especially copyright and design patent.
5.A hieh.-level tramning and earn about related amazon policies were conducted on "intelectual Property " and "desien patent rights” “copyright rules" for all our 7 employees.
On June 11th,we have taken a systematic and effective training for all our 7 stafs. We carefully read,discussed, recited Amazon policies repeatedlyespecially "Amazon Intellectual Property Policy". “Amazon Anti-Counterfeiting Policy”."Amazon Product Authenticity and Quality"and
“Condition Guidelines”.
We have established long-term cooperation with the profesional lawyer Ms. Bai Yuc mentioned above to broaden our copyright and design patentknowledge. Our lawyer focuses on the intellectual property more than 6 years. We can consult her about intelectual property rights issues especiallycopyright issue at any time for assuring our business can run well on Amazon's platform. Our boss has invited her to give all of our employees amonthly course whose theme includes copyrights by means of lectures and seminars.
Lawyer Name: Ms. Bai Yue
Company: Fangben Law Office
Contact: Yang-bai@fangben.com
Team webiste:
https://www.fangben.com/en/a/zhuanyerenyuan/lvshi/2018/1207/73.html
After profound learning and study, we have known that :
(1)Amazon is dedicated to providing customers with the widest selection of goods on Earth and to creating an amazing customer experience.Amazon does not allow listings that violate the intellectual property rights of brands or other rights owners.
(2)It is important to make sure that the goods we are seling do not violate a copyright or we could lose our seling privileges and face potential
legal consequences.
(3)A copyright protects original works of authorship, such as videos, movies, songs, books, musicals, video games, paintings, elc. To receivecopyright protection, a work of authorship must be created by an author, and must have somec amount of crealivity, If we are the author of an onginawork then we typically own the copyright in that work.
Company Profile:
Shenzhen Lenodell Technology Co.Ltd
Shenzhen Lenodell Technology was founded in 2011. We are specialized in manufacturing wireless audio and fash disk for more than 10 years.As tprofessional consumer electronics provider, we have been always developing & manufacturing innovative Bluetoth speaker and flash disks to those whirequires premium sound performance with competitive price, including IPX7 watemroof Bluetooth speaker,DSP Bluetooth speaker and RGB LEDBluetooth speaker and supreme quality USB disks
As a loyal 0EM/ODM factory, we are qualified with all the customized projets upon signing up on-disclosure Agrement. We promise confidentialityvalue, respect and efficiency
We know that it is impossible for products that have infringed on the copyrights of others to enter the Amazon market again through Amazon'spermission. Therefore, we liquidated these products in a unified manner and distributed them to the company's employees one by one.Our leadershinalso stipulated that in the event of a secondary sale, the corresponding employee will be punished according to the severity of the situation
Greater details of actions we will take to prevent infringement in the future.
Part 1: About copyright Training
Responsible department: All departments.
Leader:General Manager-Xu Fei
Estimated beginning period: From November
1.Internal Training for copyright and design patent
To regulate our future selling activities, we will carefully study all Amazon selling policies from all aspects and we will give a serious and severetraining on all our emploees. we wil carefully study and remembered Amazon's intelectual property policy, Amazon copyright policy,Amazorrestricted product guideline and Amazon prohibited seller activities or example, we have added the following Amazon policies to our compan)regulations to strengthen employees'awareness
Start date: 2022/04/10
Regular arrangement: Once a week
Time of each course: 2 hours per course
Course teacher: Ms Bai Yuc (other trademark expert will be invited when needed)
Members: All ofour 7 employees
Reference website:
Intellectual Property Policy for Sellers
https://sellercentral.amazon.coi gphelp/help-pare.htmiitemlD-201361070&ref-ag 201361070 bred 053DXVX2D2TPCPO
Product title requirements
https://sellercentral.amazon.cojip/gp/help/GYTR6SYGFASE3EOC
ASIN creation policy
https://sellercentralamazon.co.ip/gp/help/G201844590
Policies, agreements, and guidelines
https://sellercentral.amazon.co.ipgn/help/help-page html?itemlD)-SNV3657R94YP9DZ&ref-ag SNV3657R94YP9DZ bred 521
And every staff needs to take an examinaion. We set an Approval standard to be 90 scores (Full mark: 100 scores) by examination. If our employescouldn't pass the exam, we will keep training them until they pass the examination and we ensure they really acquire Amazon's seller policiesintellectual property policies, etc Only those who pass the exam could begin their work. In addition, we will hold Amazon's IP? (especially thecopyright ) policy test from time to time, to make sure all our employees are keeping these policies in mind.
3.External Training for copyright and design patent - law team established.
We had already hired an lawyer in intellectual property right filed especially in copyright and patent on 2022/04/13 to get involved our dailwork to avoid future copyright and design patent infringement.
To establish a legal team led by an experienced lawyer expertise in intellectual property right law (such as copyright and design patent), once we gethe notification from Amazon, we noticed our loophole of IP right law awareness and continuous monitoring sense in the whole business- so westarted to contact reputable law ofice on 2022/04/13 to find a lawy consultant to help us with all related law consulting. After carefully research. wefound a company called FANBEN,and the boss recommended a reputable lawyer called Ms. Bai Yue to us Under consideration of all applicableaspects, we hired an expert "Ms.Bai Yue" from "FANBEN"for intellectual property right law consulting and monitoing, who is very familiarwith intellectual property laws.In addition, she's been a consultant for Amazon selers on solving and prevent Amazon policy violation for 6 yearsShe has abundant knowledge on Amaon policy. The long-time research and practical experience in this IP right field especially on copynght anddesign patent, cxperience 0n Amazon policy consulting, remarkable achievements, rigorous atitude to work and her honest personality contributes toour final choice on her. Our boss has invited her to give all of our employees a monthly course whose theme includes copyrights by means oflecturesand seminars.
Here is her contact information below:
Lawyer Name: Ms. Bai Yue
Company: Fangben Law Office
Contact:Yang-bai@fangben.com
Team webiste:
https://www.fangben.com/en/a/zhuanyerenyuan/lvshi/2018/1207/73.html
On 2022/04/13,Our manger Wang held the meeting from 3:00p.m, to 4:00 p.m. and invited an expert to give us a mini lecture about "IntelectualProperty "and “Amazon’s copyright policies and design patent policies” though Amazon seller central.
Training content:
(l)The definition of copyright and design patent
(2)Scope ofprotection of copyright and design patent.
We currently have a very clear and very deep understanding that:
A copyright protects original works of authorship, such as vides, movies, songs, books, musicals, video games, paintings, etc. Generlly, copyrightaw is meant to incentivize the creation of original works of authorship for the benefit of the public, To receive copyright protection, a work ofauthorship must be created by an author, and must have some amount of creativityWhen you add your copyrighted image to a product detail page, you grant Amazon and its afiliates a license to use the materal. Other sellers can listtheir items for sal on pages to which you have added your copyrighted images, even if you no longer sell that product. To ensure that you are notviolating someone's copyrights, make sure to upload only images or text that you have created yourself or for which you have the copyright holder's dermissionto upload,
A person who authors an original work usually owns the copyright for that work. If you take a photo of your product, you generally have copyrightprotection in the photo that you took, and you can use that photo on your product detail page to sell that product.
It is important to make sure that the goods you are selling do not violate a copyright or you could lose your selling privileges and face potential legal consequences.
To strengthen the effect of training-- Responsible person: Our HR manager Candy Liu
√ Set training examination every month to check whether our employees have studied our training course thoroughly and followed theemployee code carefully, the pass line is 90 marks, who pass the exam will get a reward and and in opposite will get a punishment, they teed tolearn extra lesson once more per month to strengthen their learning.
√ Set up a reward and punishment system to regulate our future daily activities and perfommance to avoid potential imtelectual propertinfringement.
(1)We have asked every member in our team o sign a paper that they will do their job as per Amazon policies and relevant laws which taught inthe training course. Otherwise, they should take legal responsibilities for any loss caused to our company.
(2)We will adjust an employee's salary according to their performance in our account. We reward our advanced stafis every month.
(3)lf we found someone who violate Amazon rules or utility patent protection, we will deduction the employee bonus, and will dismiss theemployee who seriously violated Amazon rules and policies
After training, we will set a specia progress about inquiring the lP questions which we meet and invite lawver to solve immediatel,. This trainin:and special progress will help us to avoid mistakes more usefully.
Part 2: About Sourcing
Responsible department: Procurement Dept
Leader: Procurement Manager-Zhang Tao
Estimated beginning period: from November
1.About selecting a supplier
To have ourselves prevented from similar issues in the future, we must carefully evaluate our suppliers to ensure their products are in no conlict wiany intellectually property right of any third party, especially for copyright and design patent.
→Examine all necessary documents such as certificates for copyright as well as invoices and transaction records- responsible persanpurchasing leader Li Oiang. With the help of IP team and Ms Bai Yue
→Basing on the products we choose, we will select several supplier who produce the products we want from reliable channed! likehttp://www.toptenwholesale.com, which is a official website gathering various suppliersWe can searching the products'name on this web, suppliers who produce exat products will show in the searching resul. We will examine thequalification and authority certificates to screen out the final supplier to cooperate.
→If the products we want contains other's copyright and design patent, we wil only choose the generic manufacturers of the product, archoose the supplier who get the authority to supply the products from the right owner. Here is the documens thar we will reguire frum the
supplier.
The supplier must provide the proof of product authenticity (eg. invoice, Order lD, licensing agreement, leter of suthoriatien). lt anust clearhprove that your products do not infringe any intellectual property rights. We will keep all the documents in case we come into similar problenin future.
--If we choose the gencric manufacturer of the registered produet, When we obtain the diret authorization from the rights owner'manufastirealthough the proof of purchase is a middleman, it can also prove to the customers that the products are from the rights ouner'munufacturet. So as to improve the trust of customer Authentic products are produced in accordance with relevant national laws and standards and meet alapplicable requirements.
--If the supplier has their own copyright, we will ask them to provide the related Registered Number, certificates,etc.
--If the supplier is authorized to supply the products from the right owner, we will ask them to provide the authority letter and a full set otdocuments which can prove it is legal and authorized, and check whether all the product details on the authority letter are exact same as thtcopyright of the right owner
→Our IP team will refer to official websites like JPO/WIPO to check the authenticity and validation ofall documents provided by supplier.
→The requirements to the supplier must be thoroughly checked.
- The supplier must be able to issue a valid VAT which can be verifed on China Tax Govemnment website (htps:/m-teri chinalar goncn)and the VAT must be issued for the past 365 days...
- The supplier must be able to issue receipts, contracts, delivery orders, E-Way Bill or relevant extracts of GSTR2A documents arauthorizations issued within the past 365 days;
- The supplier must have brick-and-mortar stores and factories, which can let us conduct on-the-spot investigation..
- According to the supplier provide us business license, we will go to hips:/w.creditchina.goyen. verify supplier authentic
- The supplier is better to be with more than 5 years history.
→We'll never use the image provided by the supplier, we 've hired to photographer on 2021/0813 to take our own photo of the products asour product image in future.
→Conduct online background check for revews and feedback from other customers for the supplier. responsible person: purchasine leader liOiang.A supplier who is consistently reviewed negatively will not be considered for business partnership.
→Pay physical visit to the supplier's factory and manufacturing department to check their detailed operations on product manufacturingprocessing and packaging, to confirm all are lawful and avoid any P right infringement. responsible person: purchasine leader Li Oiane
→Consult the lawyer Eva to help us check the authenticity and validation of all documents provided by supplier.
→Keep all the documents for every order with supplier to prove the prodcut sourcing informationin case we receive IP complaint in future.
2.About selecting products
(1) Verify the reliability of the supplier by doing above overall background research on the supplicr.
(2) Make a careful inspection on the products we want to source to identify whether the product has infringed other's copyrights.
(3) If the supplier claims he is authorized, we must require a profesiona! lawyer to confim the validity of this authorization letter,Examine allnecessary documents such as certificates for copyright or brand as well as invoices and transaction records
(4)Perfomm a strict check on product authenticity and quality of the products, this include product authenticity certificate, authorization letters, qualif
certification mandatory mark, product safety report and etc
(5)Conduct online background check for reviews and feedback from other customers for the supplier. A supplier who is consistently reviewed
negatively will not be considered for business partnership.
(6)ay physical visit to the supplier's factory and manufacturing department to check their detailed operations on product manufacturing, processing
and packaging, to confirm all arc lawful and avoid any copyright infringement.
(7)Check the products in the manufacturing process regularly and compare the certified product with these products to ensure the authenticity
(8) Product test report and sampl, The supplier must provide the third-party institution test report to state that their product is qualified and safeenough. Meanwhile, before purchasing, we request the supplier to provide the produet sample, we can purchase only if we have ensured the sampleis qualified.
Part 3: About uploading products
Responsible department: Operation Dept
Leader: Operation Manager-Lin Ying
Estimated beginning period: from November
1.Strengthen the training of ASINS creation, especially for new employee operation skills
in this copyright issue, we have leamed that deuterogenic pictures/images/patters from public popular works are protected, we can not use them tomisled customers. So we have teamed up an ASIN creation to be responsible for creating and editing our listings. To enhance the ability of editingwe have aranged several listing staff to atend the English writing training course in which our employees could lear how to write better in thereditorial work
2 .We have strictly required all employees to obey the following rules:
(1)All employees can't directly download other people's images and use them directly.
(2)Without the authorization of the authorized person, our employces can't sell infringing products or copyrighted products
(3)Products should use original pictures to prohibit all duplication.
(4)We must conduct searches by using keywords of certain products on Google or uploading the images of the product onto Google lmage
copyright new and IP infringement cases on these links:
http://www.wipo.int/wipogold/en
htips.//www copyright gov/
http://worldwide espacenet.com/numberSearch%o3 Flocale?63Den EP
htlp://www.google.com -- image search to find whether there is similar image or products already exist or registered.
5.Set final audit process before uploading products
When we prepare to upload products, and we will make final review and audit. We set 3 class audit progress and the responsible person must singe in
related files to guarantee no any infringement risks.
The Progress is as below:
First: Staff who creates listings should initiate application;
Second: Procurement leader (Zhang Tao) and Operation [eader (Lin Ying) need to sign on the files to confirm that the reported products can be
uploading;
Third: Our General Manager (Xu Fei) need to make final confirmation by signature
If we are unable to determine whether a product is infringing, we will consult our the lawyer" Ms Bai Yue" to confim. If lawyer and we are unablto determine whether a product is infringing, just DO NOT list it!
We've asked our product depatment keep it in mind, if a lawyer and we are unable to determine whether a produet is infringing, just DO NOT list it!
Part 4: after uploading products
Responsible department: Operation Dept
Leader: Operation Manager-Lin Ying
Time: regular checking
1.Set up an inspection team to regularly check the purchase and sales.We have set up an inspection team to regularly check the purchase and sales of the account. Our operation manager is the head of the inspection teamthe intellectual property team will use "google image search"check the product image whether is an original picture. On the one hand, we willcheck the legality of the produets in the warchouse. that is, whether the products contain unauthorized patents. This helps us avoid secondaryinfringements and omissions.
2.To avoid copyright infringement, we have assigned one experienced employee (Zhang Haixia) to review and check the listings in ouraccount. They are required to review and check the information that the editorial stafs used in our listings once a day, which mainly contains theinformation in our title, picture, detail page's description text to make sure we may not harm other's copyrights. Ifthe listing was checked outoviolate Amazon's Intellectual rights, involved listing staff will be punishedror even dismissed.
- Set listing review and replacement process on checking the image and text to conduct periodical copyright risk checking.We have set up secondary audit system. In the future, our sales must use our own original images/text or authorized images when adding or replacinistings. All the listings must be approved by listing reviewers and supervisors. Our management team, product developer and sales will check theimages and text copynght registry situation every week to ensure the listings are qualifed with image and text copyrigh. The below is the listingreview process and review form for copyright checking.
Part 5: Regular Checking Inventor.
Responsible department: Operation Dept.
Leader😮peration Manager-Lin Ying
Time: regular checking
1.We will conduct copyright and design patent infringement investigation on inventory products in each Friday.Under the leadership of our lawyer Ms. Ba Yuc, we will also consistently check our listings and products basing on the updates on the newestintellectual property information, so that we always one step ahead to remove or delete the infringing contents from our inventory, and take properaction to the products themselves related to these contents uploaded.
Part 6: About constantly study of Amazon Selling Policy and copyright and design patent knowledge
Responsible department: All departments.
Leader: General Manager-Xufei
Time: regular learning
1.Always keep ourselves updated to Amazon selling policies especially updates on Amazon copyright policy and design patent policy,Amazon prohibited seller activities.
We understand it's our ultimate responsibility to always maintain Amazon a trusted marketplace. We wil carefully leam to understand these selingpolicies to stay an active and responsible part of this trusted marketplace. For instance, we understand that it's not permitted to list materiallydifferent items in a variation; we understand sellers must not create an item detail page for amazon restricted products such as lock picking device.pistol, gun powder, pen knife etc; we understand sellers must keep customers'contact infoation in confidentiality; we understand sellers must noabuse product ratings, feedback or reviws etc. We will adhere to these policies only wish to maintain Amazon a trusted marketplace. and we keerbeing a part of it.
2.Keep both Internal training and external trainingTo regulate our future selling activities, t is important to constantly leam the up-to-date copyright knowledge for all our employes. We willconstantly to insist both Inteal training (every two weeks) and external training (once a month). Intemal training will be organized by operationdepartment, and external training will be held by our cooperated lawyer mentioned above.
Part 7: About strengthen company management and culture establishment.
Responsible department: Personnel Dept.
Leader:General Manager-Xufei
Time: from November
1.Made company rules about award and punishment mechanismTo made all stafs work in high efliciency, we have made stricter company rules about award and punishment for each departmeat. We set diferenicriteria of assessment for diferent departments, if some one can not reach to criteria, he/she only get 90% salary in that month. In opposite, they wllget 110% salary if they are in good performance in that month.
2.Add copyright and design patent and Amazon selling policy training contents into our company rulesFrom this lesson we deply know that our company management rules are in completed in copyright and design patent and Amazon selling palicy.Thus we have required our Personnel Dept. to revise our Articles of Association by adding copyright, design patent and Amazon Seling Policy into it.Every staff must accept copyright and Amazon Selling Policy training of our company, especially for new staffs
3.Establish company culture special on copyright and design patent.
With all efforts ,we wll try it strengthen awareness and understanding of Amazon selling policis among allour employes. We will build a solid and respectful attitude towards these policies and guideline by Amazon from all aspects. What's more,we will also try to help all our employes build tfirm sense of responsibility in the wish to prevent such as issue from happening again to any of them in the future. We will always stay updated toAmazon selling policies and regulations. We understand that it's sellers' responsibility to make Amazon a trusted marketplace. We will carefullyearn to understand all amazon selling polices to be an active -active part of this trusted marketplace..We sincerely wish you could know that we arestill trying to learn these policies and we will adhere to these policies only wish maintain Amazon a trusted marketplace,and we keep being a part of it.
We analyzed the reasons for this infringement and took coresponding measures against the copyright infringement reasons. We believe that similarinfringement issues will not arise in the future.
Hope you can give us a chance, thank you!
Yours Sincerely
All members of our team
