Dear Seller Performance Team,
I would like to inform you that I am writing in response to a notification regarding 锟斤拷account is under review锟斤拷.I want this to done on expedited basis. It锟斤拷s been two month since my account is under review and most of my order has been delivered.
Issue that caused this:
Two month ago we have received huge orders for Plastic Face Shield and it锟斤拷s a health crisis in the world every one needs Face Shield so after listing the ASIN we received around 6728 orders this item is cheap and effective in these conditions., This cause increase in sales.
We want to expedite the review process, as we are losing our sales volume. Below is the some important information regarding the same:
The length of time that you've been in business
Ans: We are in the business for three years.
Anticipated monthly sales on Amazon
Ans: About $10000 to $15000 in a single month.
The address (URL or store address) of other stores where you sell these products.
Ans: No, we don锟斤拷t sell this item any where, right now we are focusing on Amazon only
Tracking information for recently dispatched orders
Ans: We have received more than 6728 orders in total, all of them have been shipped.Please check the attachment for detail.
GSTIN, VAT ID, Tax ID, or Dun and Bradstreet (D-U-N-S) number.
Ans: I am individual seller and I don锟斤拷t have any of the above
I also want to make sure that we take full responsibility for the satisfaction of Amazon锟斤拷s customers and will continue to screen our suppliers and inventory to ensure all items will available always with us.
Since we have plan to increase our sales, we respectfully request to increase the velocity limit of our account please allow us to sale on Amazon.com We hope you to allow us to keep our selling privileges active on the Amazon platform.
We have made some plans to improve our services:
We will make sure that I and my staff act fairly and honestly on Amazon to ensure a safe buying and selling experience.
Provide accurate information to Amazon and our customers at all times
Act fairly and not misuse Amazon锟斤拷s features or services
Not attempt to damage or abuse another Seller, their listings or ratings
Not attempt to influence customers锟斤拷 ratings, feedback, and reviews
Not send unsolicited or inappropriate communications
We will provide accurate information to Amazon and to customers, and update if any information changes.
- We will act fairly and lawfully and will not misuse any services provided by Amazon.
-We will not Provide misleading or inappropriate information to Amazon or to customers, such as by creating multiple detail pages for the same product or posting offensive product images
We will not Manipulate sales rank (such as by accepting fake orders or orders that I have paid for) or making claims about sales rank in product titles or descriptions
We will not attempt to increase the price of a product after an order is confirmed
We will not artificially inflate web traffic (using bots or paying for clicks, for example)
We will not attempt to damage another Seller, their listings or ratings
We will not allow other people to act on our behalf in a way that violates Amazon锟斤拷s policies or our agreement with Amazon.
We will not attempt to influence or inflate customers锟斤拷 ratings, feedback, and reviews. I may request feedback and reviews from our customers in a neutral manner, but may not:
We will not misuse any customer information and will delete after processing the order. I will make sure that any of our staff are not sending any external website links to customers.
We will make sure that we are not diverting any transaction to outside of Amazon.
We take full responsibility for the satisfaction of Amazon锟斤拷s customers. If we can provide any further information about how we have improved our business to prevent further issues, please let me know.
We respectfully request a reinstatement of our selling privileges. We hope you find these efforts acceptable to allow us to keep our selling privileges on the Amazon platform.
Best wishes,